Citizens Advice Bureaus

Until 2009 we provided grants to legal counseling services managed by NGOs affiliated in the Union of Citizens’ Advice Bureaus where trained counselors provide free consultation on criminal, civil and labor law, as well as on the rights of refugees, consumer and patient rights. 100 staff and volunteers in 31 Citizens’ Advice Bureaus in various Polish cities provided almost 30,000 individual consultations each year.

Bureaus acted on the basis of harmonized standards of accessibility, confidentiality, professionalism and independence. Their counselors participated in a cycle of trainings run by professional lawyers.

Although we do not award Citizens’ Advice Bureaus with our grants any more, most of them still operate and provide free legal consulations. 

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